Terms & Conditions

1. Acceptance of these terms

These Terms & Conditions govern your use of ArrangeMarriages.com, including this website, member accounts, profile listings, match search, messaging, membership plans and any related service we provide. By registering a profile, signing in, paying for a membership or using any feature, you confirm that you have read and accept these terms.

If you create a profile for a son, daughter, sibling, relative or any other person, you confirm that the person is aged 18 or older and has given you permission to submit their information and photos. The account holder remains responsible for everything done through the account.

If you do not accept these terms, please do not register, pay for a membership or use the site.

2. Who may use the service

ArrangeMarriages.com is intended for adults aged 18 or older who meet the applicable legal requirements for matrimonial participation in their country. Profiles for children or anyone under 18 are not permitted, and we ask you to contact us if you believe one has been submitted.

You are responsible for keeping your login credentials, verification links and one-time codes private, and for all activity that takes place under your account. Tell us promptly through the Contact page if you believe someone else has used your account.

One person may hold one active account. Do not create multiple or duplicate profiles for the same person, and do not use another person’s identity, photographs or details.

3. Profiles, photos and accuracy

You are responsible for the accuracy and honesty of your profile, photos, horoscope or lifestyle details, partner preferences and any message you send. Information must relate to the real person the profile represents, and must be current. Please update or remove details that no longer apply.

You must own or have the right to share every photo you upload, and photos must show the person the profile is for. Do not upload photographs of other people without their consent, edited or heavily filtered images that misrepresent appearance, or images containing documents, contact details or identifying text.

Do not include phone numbers, email addresses, home addresses, identity documents, bank details or social media handles inside profile text, photos or partner preferences. These fields are reviewed for display and are not a secure place for private data.

We may ask for additional information, decline a profile or photo, or remove content that appears false, duplicated, offensive or unsafe. Approval and any “Verified Profile” mark indicate platform review only; they are not a guarantee of identity, background, income, education, intentions or suitability for marriage.

4. Membership plans and access

Two membership types are currently offered: a Free listing at ₹0, and a Yearly Membership at ₹499 for 12 months. Plan names, prices, durations and benefits are set by the site administrator and may change, and a plan shown as inactive is no longer available for purchase.

A free membership lists your own profile so it can be reviewed and matched; it does not give access to other members’ full profiles. Access to full profiles, and the ability to express interest, shortlist and message, depends on an active paid membership and the permissions configured for that plan.

Paid access begins only after the site administrator verifies your payment. Submitting a transaction reference, or seeing a pending payment record, does not by itself create an entitlement. Membership remains active until its stated expiry date and then ends unless a further payment is verified. We do not promise automatic renewal.

Access levels may be adjusted over time as plans are revised. Features described here are subject to the plan settings shown in your account at the time of use.

5. Payments, verification and refunds

Membership fees are paid by the payment method shown on the site, currently a UPI transfer using the displayed QR code, followed by submitting the last six digits of your transaction reference so the payment can be matched and verified. Please keep the full transaction reference for your own records.

Never send a bank password, card number or CVV, ATM PIN, UPI PIN, OTP or full payment credentials to this website, to an administrator or to another member. We will never ask for them. Payments are made in your own payment app, and that app’s terms and charges also apply to you.

If a payment cannot be matched, is incomplete or appears fraudulent, it may be marked as failed or rejected and membership will not be activated. If you paid the correct amount and access was not granted, contact us with the transaction reference and we will investigate.

Membership fees cover the stated period only. Where a refund is justified — for example a duplicate payment, or a verified payment for which access was never provided — it will be considered under the Refund Policy referenced in the footer and any applicable law. Refunds, where granted, are returned to the original payment method and may take time to appear. Amounts arising from misuse, a banned account or your own decision to stop using the service are not refundable, and promotional or gifted access carries no cash value.

6. Respectful conduct and prohibited use

Use ArrangeMarriages.com only for genuine matrimonial purposes. Keep all introductions respectful and consensual. Harassment, persistent contact after being declined, abusive or discriminatory language, threats, blackmail, impersonation, explicit or indecent content, and attempts to move conversations to unsafe places are all prohibited.

Do not sell, solicit, advertise, solicit donations, run surveys, spread misinformation, or use the platform to recruit members for any purpose unrelated to marriage. Do not mass-message members, scrape or bulk-download profile data, or build your own competing directory from the site.

Do not interfere with the service: no automated logins, robots, scraping tools, reverse engineering, bypassing access controls or membership restrictions, uploading malicious files, or probing for security weaknesses. Do not upload illegal content or anything that infringes another person’s rights.

You alone are responsible for what you post, send and do, and for any loss caused to others by your conduct.

7. Communication, interests and blocks

Messaging is enabled only where the platform rules allow: an accepted interest or other permitted connection, an active membership that includes messaging, the recipient’s contact preferences, and no block in either direction. Limits on how many members you may contact may apply depending on your plan.

Blocking restricts interactions between you and the blocked member. Muting a conversation only hides it from your own inbox and does not stop the other person from messaging you — use blocking if you want the contact to stop.

Messages are private between members. We do not read conversations as a matter of routine, but authorised administrators may review reported messages and related account information when investigating a complaint or safety concern.

Do not use communication features to request or send money, gifts, investments or cryptocurrency, to press for personal or financial information, or to continue contact after someone has declined. Always verify a match independently before any commitment, and never transfer money to someone you have not met and verified.

8. AI match recommendations

Where the site offers AI-assisted recommendations, your stated preferences and selected profile attributes may be processed through our AI provider. Names, contact details, photographs and real profile identifiers are excluded from the request; candidates are identified only by temporary references.

Recommendations and match scores are guidance, not advice, and may be wrong. You remain fully responsible for whom you choose to contact, and for verifying any information before relying on it.

9. Your content and our branding

You keep ownership of the profile information and photos you submit. By posting them you grant ArrangeMarriages.com a non-exclusive licence to store, moderate, display and share them with other members exactly as permitted by your visibility settings, plan rules and our privacy policy — so that matching, messaging and administration can work.

This licence ends when you remove the content or delete your account, except where copies must remain for legitimate records, disputes, safety investigations or legal obligations.

The ArrangeMarriages.com name, logo, layout, text, design and software belong to us and may not be copied, imitated or used without written permission. Other members’ profiles and photos remain their own and may not be reused, republished or shared outside the platform.

10. Moderation, suspension and ending your account

We may review, edit visibility, request changes, decline, hide or remove any profile, photo, story, message or enquiry at any time, with or without explanation, where we reasonably believe it breaches these terms, is unsafe, untrue, offensive, duplicated or otherwise unsuitable.

We may warn, restrict, suspend or close an account, and refuse or withdraw membership, where there is a serious or repeated breach, suspected fraud or impersonation, or a risk to members, the platform or our legal position. Where practicable we will tell you why and how to respond.

You may delete your account and profile at any time; use the Account Settings or contact us and we will act on the request. Ending an account ends access from that point, and any remaining membership period is not extended or refunded unless a refund is separately granted under the Refund Policy. Records needed for payment, safety or legal purposes may be retained as described in our Privacy Policy.

11. Disclaimers and responsibility

ArrangeMarriages.com is a platform that helps adults find and contact one another for marriage. It is not a marriage bureau, matchmaking guarantee, background-check agency, matrimonial broker, or a party to any relationship, agreement or marriage between members. We do not employ matchmakers who promise outcomes, and we do not verify every claim a member makes.

The service is provided “as is” and “as available”. We do not promise that suitable matches will be found, that any profile is genuine or compatible, that the site will be uninterrupted or error-free, or that content will always be available.

You are responsible for the decisions you make with other members, including meeting, financial, family, legal and marriage decisions. Where a member’s conduct causes you loss, you may have rights against that member; we are not responsible for introductions made through the platform.

To the fullest extent permitted by law, we are not liable for indirect, incidental or consequential loss, for lost data or expected benefits, or for the acts, statements or conduct of any member, payment service or third party. Nothing here excludes liability that cannot lawfully be excluded, and nothing affects statutory rights that cannot be waived.

12. Governing law and disputes

These terms are governed by the laws of India, and the courts at Chennai, Tamil Nadu have exclusive jurisdiction over disputes arising from their use, unless a consumer protection or other applicable law requires a different forum.

Before starting legal proceedings, please contact us with the details so we have the chance to resolve the matter. Nothing in these terms prevents either side from seeking urgent relief from a competent court or from reporting criminal conduct to the police or other authorities.

13. Changes to these terms

We may update these terms as the service, payment methods, security requirements or applicable rules change. The revision date at the top of this page shows the latest version, and the version published when you use the service applies to your continued use.

Material changes are highlighted on this page, and may also be shown in your account or by email. Continuing to use the service after an update means you accept the revised terms. If you disagree, stop using the service and you may request account deletion.

14. Contact

Questions about these terms, a membership, a payment record or account access can be sent through the Contact page, including your AM profile ID where relevant. Please never include a password, OTP, PIN or full payment credentials in an enquiry.

For privacy matters, see our Privacy Policy. For safety concerns, use the Report Profile and Block Profile controls on the relevant profile or conversation, and contact local police immediately for any threat or suspected crime.